Privacy policy
Thank you for visiting Fish.Cakes! I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your data when you shop on our Big Cartel website.
Information We Collect
We collect information you provide directly, such as:
• Name, shipping address, billing address, email address, and phone number when you place an order.
• Payment information (processed securely by our payment provider — we do not store full credit card details).
• Any messages or details you share when contacting us.
We may also automatically collect:
• Usage data such as IP address, browser type, and pages visited (via cookies and similar technologies).
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Send order confirmations, shipping updates, and tracking information
• Respond to your questions and customer service requests
• Improve our website and customer experience
• Send occasional shop updates or promotions (you can unsubscribe at any time)
Sharing Your Information
We do not sell your personal information. We may share data only as necessary:
• With Big Cartel (our e-commerce platform) and service providers like USPS for shipping and payment processors to complete transactions.
• When required by law or to protect our rights.
Cookies and Tracking
Our site uses essential cookies to enable shopping cart functionality and basic site operation. You can manage cookie preferences through your browser settings.
Data Security
We take reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to:
• Access, correct, or delete your personal information
• Opt out of marketing communications
To make a request, contact us at [[email protected]].
International Visitors
If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of any material changes by posting the new policy on our website.