Shipping and delivery
Thank you for shopping at Fish.Cakes! All of my items are one-of-a-kind pieces made from thrifted vintage, retro, and odd textiles. Because each item is thoughtfully handcrafted and unique, I prepare your order with care.
Processing Time
• Orders are processed and shipped within 3–7 business days after purchase (Monday–Friday, excluding holidays).
• During busy periods or for more complex/custom requests, I’ll notify you if there’s any delay.
Shipping Options & Costs (U.S.)
I ship via USPS (United States Postal Service) for reliability and affordability.
All domestic orders include tracking. Shipping cost is calculated automatically at checkout.
Delivery Estimates (U.S.)
• Standard: 3–7 business days after shipping
• Priority: 1–4 business days after shipping
Please note: Delivery times are estimates and not guaranteed. Weather, holidays, or carrier delays may affect arrival.
International Shipping
I happily ship worldwide! International orders are sent via USPS First Class International or Priority Mail International.
• Costs vary by country and are calculated at checkout.
• Delivery typically takes 7–21 business days (sometimes longer depending on customs processing).
• You are responsible for any customs duties, taxes, or import fees charged by your country. These are not included in the shipping cost.
Tracking & Updates
You’ll receive a shipping confirmation email with tracking information as soon as your order ships. You can track your package directly through the link provided.
Lost, Damaged, or Delayed Packages
• If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date with your order number and photos (if damaged).
• I’ll work with the carrier to resolve the issue and will either replace the item or issue a refund where possible.
Questions?
I’m a small studio and truly care about your experience. Feel free to reach out anytime at [[email protected]] or via the contact form on our site. We usually reply within 24–48 hours.
By placing an order, you agree to this Shipping & Delivery Policy.